Dear Customers, Ombudsman Services are not experiencing any disruption to services or systems as a result of the coronavirus. You will be able to log an appeal as usual. We will respond to any change in the circumstances and will update customers appropriately. Thanks from the Team at POPLA

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Welcome to POPLA

The independent appeals service for Parking Charge Notices issued on private land

How it works

Receive your verification number

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Parking operator will send you a verification number with their rejection notice.

Collect your evidence

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Prepare any evidence which may support your case.

Submit your
appeal

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Submit your appeal with your evidence online.

Track the
process

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Check the status of your appeal online.

A decision
is made

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POPLA independently reviews all evidence from both parties and issues a decision.

Find out more