POPLA changes will save parking operators time and improve appeals data

POPLA, the Parking on Private Land Appeals scheme, is introducing a time-saving change for parking operators as part of a revamp of its system.

The technology team at POPLA has developed an API that allows for the automated transfer of case data between it and parking operators.

This will significantly reduce the amount of time operators spend uploading evidence packs to the POPLA portal.

As part of the API testing process, POPLA worked with ParkingEye, ZatPark and Premier Park.

An instruction manual will be distributed to all operators to allow them to engage with the API, which will be available once the COVID-19 appeal adjournment period is concluded.

John Gallagher, lead adjudicator at POPLA, said:

This new change is part of a wider, ongoing programme of continuous improvement here at POPLA.

The API will make it quicker and easier for operators to engage with our service. We are excited about the change and the tangible improvement it will mean for operators.